Thursday, April 05, 2007
Ch-ch-ch-ch-changes
I am well familiar with transition. From moving once a year and breaking into the "real world", to having a different hair cut/color every few months - the one constant in life is change.
Transitions at work are always...fun. Working at a place with high turnover (hmm..like a library?), really makes you appreciate change and adapt. One month you can have a coworker you love, the next month they quit and a person who makes you wish you were deaf takes their place. (That is, after 3 months of screwing around the county does before they hire anyone). It's that constant shift in group dynamics that throws me for a loop sometimes. However, I suppose if I didn't have such annoyances, I wouldn't have any good stories either - and I'm sure everyone is well aware I love to tell a good story.
Some examples: Our reference librarian quit after I was there about a year. No tears were cried, I assure you, because she was the most unreasonable, short-tempered, nasty person I had met who worked with the public. (Nick, you know who I'm talking about). Shortly before she left, they hired someone in the other reference position (so she wasn't literally taking her position, but in essence she was). I was hopeful that she would be better than our other, but as time wore on I found out she wasn't.
She wasn't quite as mean, though she had her moments, but was just on another level (an illogical one) as far as her thinking. She got too stressed out if she was at the desk by herself (she liked to wander away from the desk for about 20 minutes at a time, and then those pesky patrons would come up wanting help, and she had to drag herself away from the stacks - can you believe the nerve of them?) Sometimes her way of finding the answer to a question made no sense, and at least once she accused me of opening her email and writing to someone, and then later, stealing notepads from the desk. She quit a couple of months ago, and I can only pray that the new person will be different. I can't help but think that maybe you have to have a certain personality to work reference - or maybe the position turns you into a bitch if you work it long enough.
Sadly, that's not the only change in employment that wasn't for the best. I used to have a coworker I loved to work with. We had the same taste in books, so she was always giving me new series to read, and in general was great to talk to. Well she quit and started working for a school in Branford because it was closer to home, and she could spend time with her sons during vacation, before they went off to college. About 3 months later a new person comes on, and again I thought she was alright at first.
Now she's been here for awhile, and every minute around her makes me want to pull my hair out, or move - that position in S Korea looks better everyday. She never listens, and she is always trying to guess what you're going to say. There's a reason - her husband's tongue was removed because of cancer or something, so I understand why she does it, but she needs to realize that most people (probably 99%) would rather just talk instead of having her guess (incorrectly). Here is a sample conversation:
Her: What did you do this weekend?
Me: Well I -
Her: Did you go to the Azalea Festival? I didn't even know it was going on, did you know?
Me: I did, but -
Her: You didn't want to go? Don't you like flowers? Or do you? I don't know...
Me: Well -
Her: Have you heard about such-and such going on next week? Blah, blah, blah....
That's the point that I start wondering if the edge on the ruler is sharp enough to slit my wrists. I thought it would stop when we got the other computer at the desk, and I could resume my web browsing as before, but it hasn't. To drive the point home, one of my other coworkers, who is the most patient person I know, is fed up with her.
To compound these problems, we just switched to a new system, so those of us who are faster at picking things up have to pick up the slack, and help train the slower ones. Everyday is an uphill battle it seems. Sometimes I just have to tell myself "I think I can, I think I can, I think I can - keep myself from stroking out today"
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10 comments:
Diane can be a handful...
Steph, I do know the reference librarian that you are talking about- we got along just fine! But, I wasn't a patron!
But your comment about "it takes a certain kind of person" is a prescient one- when I was living in Naples, I took a 2nd job working at the public library there. To my surprise (and horror in a few cases) there was an uncanny counterpart for just about every single person that I had worked with at the library in Lake City. I mean literally- I could sit here and tick off a list of characters from LC and Naples. When we would have big whole county library get-togethers (Naples had, obviously, a much larger library system) I noticed that every library had the same cast of characters- I even had counterparts at some of the other branches. So it does seem to take a certain kind of person, and reference librarians especially- our reference librarian was strikingly similar to who you were speaking about; she was also our branch manager. I think being NOT being a people-person is a prerequisite to being a reference librarian and working with people.
Also, I understand your switching to a new system, but you also realize that you will be picking up that slack forever and ever. When I worked there four years ago, there were still people who didn't have a clue how to use the system that had been in use for many years. But I'll tell you what- I just got a prescription to Xanax, which would've come in handy back in my old library days and might be worth looking into. Well, of course I'm kidding, but I remember coming up with some fun stress-reliever techniques when I worked at the library- I don't really miss those days and don't envy you!
BTW, Steph, is Junie still there?
C'mon Stephanie - you know you wanna move to South Korea :-)
Also, Steph and Nick, were either of you working at the library during the brief period when my mom worked there? She was a book shelver for a few months before she got the job in Waycross. Maybe in 2003? I don't exactly remember...
Man, I have some crazy recent stories about transition in the English department that I don't know if I should share. What if the person in question should read this blog?
I worked at the Lakeland (FL) library for a while in high school. For the most part I got along with everyone and didn't have to interact to much with the main reference desk librarian. The person who's there now used to be my elementary librarian, so i know she's really nice!
However, there was one guy who worked in the Flordia/local history reference room who REALLY hated me. To be fair, he may have been justified in at least disliking me: one of my first days of work he was acting-boss because our real boss got sick. Then I accidently set a bag of popcorn on fire in the mircowave, which filled the back room with smoke and set of the fire alarm. Heh. Strangely, not many of the patrons were fazed, but, man, did that reference guy freak out.
Nicest person at the library? Jesse the janitor. Although my real boss Mr. Simmons stil asks mom how I'm doing.
Ahhhh, the library...
Yes, Junie is still here. She cracks me up - I swear she comes in sometimes just to eat dinner. She'll come in with like a sandwich from Subway, and about an hour leave with nothing in her hands.
I was in Orlando in 2003, so I don't remember her, but I think Nick was still working then, right?
Hi, Stephanie. Nice to meet you. I spent way too much time reading comic books with Glenn back in the day.
In my experience Korean managers tend to be autocratic, disorganized and incompetent. And one in three will cheat you out of half of what you deserve. Co-workers in Korea are a mixed bag, but I've found the cool people are always leaving (back to Oregon, or British Columbia, or other places where you will never see them again), and the idiots and jerks are always in for the long haul, usually because they're so socially awkward or dysfunctional that they don't have any friends back home.
Not to put anyone off Korea. I'm just saying it's not a place I'd go for relief from a stressful workplace with low morale and lots of morons.
I know I talk too much. Please tell Glenn that he can't dis his job until he has tenure. If he gets fired over a blog post he'll be even more whiny and sarcastic than usual.
Ah, but I already know the person I'd be working for. We went to high school together, and she's one of Jane's best friends, so I'm not too worried about my boss being an idiot. (Not that my boss is an idiot now - just a couple of my coworkers)
Um, as someone who has had first hand experience with autocratic, disorganized and incompetent Korean managers, I can guartantee you that the job Steph's referring to is nothing like that. Mainly because the manager's an American.
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